At the Clothes Mentor Rochester Hills, the health and well-being of customers and associates are our top priorities. We have been monitoring the COVID-19 Pandemic closely and are doing the following:
SHOPPING WITH US
Hours of Operation - We are open with limited hours:
Monday - Thursday from 11 a.m. - 5 p.m.
Friday and Saturday from 11 a.m. - 6 p.m.
The first hour of each day (from 11 a.m. - 12 p.m.) is dedicated to serving our Most Vulnerable Populations
- FACE MASKS ARE REQUIRED.
- Capacity Considerations – Clothes Mentor Rochester Hills is in compliance with the Governor and Oakland County directives
- Social Distancing Requirements – please maintain a 6’ distance from other customers and associates
- Sanitization and Cleaning
- Sanitizer Dispenser installed at the store entrance
- Individual sanitizer dispensers available at each register
- Increased sanitization of the common areas within the store
- Cash Register Stations
- Door Handles
- Fitting Rooms
- Disinfecting of Clothing/Shoes/Accessories that are tried on
- Employees have increased Hand Washing and Sanitization requirements
- Air Scrubber running during Operating Hours, Ozone Cleaner runs at night
- Protective Plexi-Glass Barriers installed at the registers
- Employee Screened Daily – all employees go thru a COVID screening daily prior to the start of each shift
SELLING TO US – We are excited to continue to buy wonderful items from ladies within our Rochester Hills and the Detroit Metro Area community. In order for us to do so safely, we have instituted the following COVID specific process improvements:
- Your clothes, shoes, handbags, and other items must be brought in an OPEN laundry basket, tote or box. We are unable to accept items in trash bags, reusable bags, oversized containers and in containers with lids
- Your clothes must be freshly laundered within the last 7 days
- All items left with the Clothes Mentor Rochester Hills will be quarantined for a minimum of 3 hours, per CDC guidelines regarding the minimum amount of time the virus can live on these materials
- Our turn around time to review your items is typically 24 hours.